Reference

Terms & Conditions That Govern Your 99acres Account

These Terms & Conditions set out the rights and obligations that apply when you open and use an account on 99acres.vip, available where local law permits.

Applies to all account holdersGoverned by applicable Indian lawUpdated terms notified via emailDisputes handled per these termsEffective on account registration

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What These Terms Cover and Where They Apply

99acres Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions apply to every interaction you have with 99acres.vip, including account creation, deposits made via UPI, Paytm, or PhonePe, gameplay, and withdrawal requests. Access to our platform depends on the laws applicable in your location — it is available only where local law

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permits. By continuing to use the platform, you confirm that you have read, understood, and agreed to these terms in their entirety. We may revise these terms from time to time; any material change will be communicated to your registered email address before it takes effect.
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Continued use after a revision constitutes your acceptance of the updated terms. If you disagree with any part of these terms, you should close your account and discontinue use immediately.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT CHANNELS

How to Reach Us About These Terms

Email Support Send any Terms & Conditions query to our support email. We aim to respond within 24 hours on business days, and within 48 hours over weekends. Keep your account ID handy when writing to us.

Live Chat Our live chat team is available daily and can clarify specific clauses, walk you through your account obligations, or escalate a formal dispute to our compliance desk if the matter requires it.

Help Centre The 99acres Help Centre contains plain-language summaries of key sections of these Terms & Conditions, so you can find answers to common questions without waiting for a support agent to respond.

ACCOUNT SECURITY AND DATA

How 99acres Manages Your Data and Account Integrity

We apply strict account-security practices and data-handling standards to every account on 99acres.vip, so you can use the platform with confidence.

Data Retention

We retain your account data only for as long as required to fulfil these Terms & Conditions and comply with applicable legal obligations. Once your account is closed and the retention period lapses, personal data is securely deleted from our systems.

Cookie Policy

We use session and persistent cookies to maintain your login state, remember your preferred language, and analyse platform performance. You can manage cookie preferences in your browser settings at any time without affecting core account functionality.

Account Security

Your account is protected by password hashing and optional two-factor authentication. We never store your UPI, Paytm, or PhonePe credentials on our servers; payment authentication happens directly through your chosen payment provider.

Data Access Requests

You have the right to request a copy of the personal data we hold about you. Submit a written request to our support email with your account ID, and we will respond within 30 calendar days as required under applicable data-protection rules.

Correction and Deletion

If any personal data we hold is inaccurate, you can request a correction through live chat or email. Where deletion is permitted under these Terms & Conditions and applicable law, we will action the request within 15 business days.

Compliance Contact

For formal complaints about how we handle your data or enforce these Terms & Conditions, contact our compliance team directly via email. Unresolved complaints may be escalated to the relevant regulatory authority in your jurisdiction.

Your Questions About These Terms, Answered

Below we address the questions we receive most often about these Terms & Conditions. If you do not find what you need here, our support team can assist via live chat or email.

Yes. Every account holder on 99acres.vip is bound by these Terms & Conditions from the moment their account is created. Access is available only where local law permits, and the terms apply regardless of how you deposit — UPI, Paytm, or PhonePe.

We send a notification to your registered email address before any material change takes effect. We also update the 'last revised' date at the top of this page. Checking this page periodically is the quickest way to stay current with any amendments.

If you disagree with a revised version of these Terms & Conditions, you should stop using the platform and close your account before the revised terms take effect. Continued use after the effective date constitutes acceptance of the updated version.

Email our support team with your account ID and a written data-access request. We will compile and send your data within 30 calendar days. The response will cover all personal data stored against your account, including transaction records.

You may request deletion of personal data that is no longer necessary for us to retain. Some data must be kept to satisfy legal obligations even after account closure. Our compliance team will clarify which data can be deleted and action the request within 15 business days.

These terms are governed by the laws applicable in your jurisdiction. Access to 99acres.vip is permitted only where local law allows it. Disputes arising under these terms will be handled in accordance with the applicable legal framework of your location.

Direct formal complaints to our compliance team via email, quoting your account ID and the specific clause in dispute. If we cannot resolve your complaint within 14 business days, you may escalate to the relevant regulatory authority in your jurisdiction.

Terms & Conditions That Govern Your 99acres Account

How to Reach Us About These Terms

How 99acres Manages Your Data and Account Integrity

Data Retention

Cookie Policy

Account Security

Data Access Requests

Correction and Deletion

Compliance Contact

Your Questions About These Terms, Answered

01 Do these Terms & Conditions apply to all accounts on 99acres.vip?

02 How will I know if the Terms & Conditions have been updated?

03 What happens if I do not agree with a change to these terms?

04 How do I request a copy of the personal data 99acres holds about me?

05 Can I ask 99acres to delete my account data?

06 Which law governs these Terms & Conditions?

07 Who do I contact if I have a formal complaint about how these terms are applied?

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